PALEMBANG (ISL News) - Pelindo Regional 2 Palembang held a Coffee Morning with ship service users (shipping/agents) at Pelindo Regional 2 Park Palembang. This activity served as an opportunity to strengthen ties and strengthen communication and coordination with service users in order to improve the quality of port services at Boom Baru Port Palembang.
Boom Baru Port is a key logistics hub in South Sumatra, serving port activities. The smooth operation of shipping services at this port relies on strong coordination between Pelindo Regional 2 Palembang, the service provider, and shipping companies and shipping agencies, the service users. Through this Coffee Morning, Pelindo Regional 2 Palembang creates a more relaxed, open, and constructive communication space with service users. This forum is expected to provide a platform for direct feedback, experiences, and user needs regarding shipping services at Boom Baru Port.
The event took place in a relaxed and friendly atmosphere. Participants engaged in a candid discussion about the services currently provided by Pelindo Regional 2 Palembang. During the event, service users shared their views and feedback on the service, which will serve as evaluation material for Pelindo Regional 2 Palembang in its efforts to improve service quality going forward.
This activity was attended by the General Manager of Pelindo Regional 2 Palembang, Darmawi, as well as shipping companies and ship agents as users of ship services at Boom Baru Port Palembang.
General Manager of Pelindo Regional 2 Palembang, Darmawi, said that this Coffee Morning activity is an effort to build closer and more sustainable communication to strengthen relationships with service user partners.
"We would like to thank you, ladies and gentlemen from shipping companies and shipping agencies, for your attendance. We held this event to foster camaraderie and to receive direct feedback on the services we provide. This feedback will serve as evaluation material so that ship services at Boom Baru Port, Palembang, can continue to improve," said Darmawi.
This activity aligns with the spirit of state-owned enterprises under Danantara Indonesia to provide excellent service to stakeholders. Going forward, Pelindo Regional 2 Palembang is committed to maintaining regular communication with service users and continuously improving service quality at Boom Baru Port, Palembang.
(ISL News Editorial Team/Pelindo Regional 2 Palembang Public Relations).
