PALEMBANG (ISL News) – The Boom Baru Port Passenger Terminal in Palembang won second place in Category B in the 2026 Passenger Terminal Excellence Competition (P-TEC) organized by Pelindo Head Office. The award was presented on October 4, 2026, to coincide with the 5th Pelindo Anniversary.
This achievement is a source of pride and motivation for Pelindo Regional 2 Palembang to continue improving the quality of service at the Boom Baru Port Passenger Terminal in Palembang. As a port service facility, the passenger terminal plays a crucial role in supporting maritime transportation connectivity and providing a pleasant travel experience for its users.
General Manager of Pelindo Regional 2 Palembang, Darmawi, said that the award is a motivation for all Port Captains to continue to maintain service quality and make continuous improvements.
"This award motivates us to continue improving the quality of service at the Boom Baru Port Passenger Terminal in Palembang. We are committed to continuous evaluation and improvement to provide better service and a positive experience for all passengers," said Darmawi.
Through this achievement, Pelindo Regional 2 Palembang continues to foster a service culture focused on quality and customer satisfaction. Improving service quality is crucial to supporting professional passenger terminal operations and meeting the public's need for maritime transportation services.
The success of winning 2nd place in Category B at P-TEC 2026 is expected to be an encouragement for all Port Captains of Pelindo Regional 2 Palembang to continue to innovate, strengthen their commitment to excellent service, and consistently improve service quality.
With the spirit of Stronger Culture, Better Experience, Pelindo Regional 2 Palembang is committed to continuing to provide quality port services that are oriented towards the needs of service users.
(ISL News Editorial Team/Pelindo Regional 2 Palembang Public Relations).
