BANTEN (ISL News) - PT Pelabuhan Indonesia (Persero) Regional 2 Banten continues to strengthen its commitment to providing excellent service by optimizing port services at Ciwandan Port, Cilegon City, Banten. This commitment is realized through strengthening operational coordination, increasing the efficiency of ship and cargo services, and the readiness of port facilities to ensure the smooth, safe, and timely flow of national logistics, while still prioritizing the implementation of Occupational Safety and Health (K3) culture in every port operational activity.
As one of the strategic ports in the Banten region, Ciwandan Port operates nine piers consisting of Pier 1, Pier 2, Pier 3, Pier 4, Pier 5A, Pier 5B, Pier 5C, Pier 6, and Pier 7 which play a vital role in supporting loading and unloading activities and the smooth supply chain of various industrial commodities. Daily operational activities demand fast, measurable, and adaptive services to the needs of service users. Therefore, Pelindo Banten continues to strengthen synergies between operational lines so that ship and cargo services can run more effectively while still prioritizing safety and service quality aspects. In addition, the implementation of the Occupational Safety and Health (K3) culture is also continuously strengthened as an important part in maintaining the smooth and safe operational activities within the Ciwandan Port environment.
The excellent service implemented not only focuses on smooth operations, but also on ensuring service for service users. Starting from the ship docking process, loading and unloading, to field coordination, everything is carried out responsively so that logistics activities can proceed more efficiently and minimize obstacles. In its implementation, Pelindo Regional 2 Banten also ensures that every operational activity runs according to occupational safety standards to create a safe and conducive work environment for all workers and service users. This approach is part of Pelindo Regional 2 Banten's efforts to maintain the trust of business partners and support the stability of national logistics distribution.
"Good service isn't just about speed, but also about how we can provide certainty, comfort, and solutions for our customers. We want every logistics activity at Ciwandan Port to run smoothly, supported by wholehearted, professional, and responsible service, as well as the consistent implementation of a safety and health and safety culture in every port operation," said Benny Ariadi, General Manager of Pelindo Regional 2 Banten.
Amidst the ever-evolving dynamics of logistics needs, Pelindo Regional 2 Banten also conducts regular service evaluations to maintain optimal operational standards. This step is taken to ensure port services at Ciwandan Port can continuously adapt to industry needs and provide added value for service users and stakeholders involved in port activities.
"We consistently maintain the trust of our service users. Therefore, we encourage a collaborative, responsive, and service-oriented work culture so that Ciwandan Port can continue to make a positive contribution to the smooth flow of national logistics," added Benny Ariadi.
Through its consistent commitment to excellent service, Pelindo Regional 2 Banten affirms its commitment to continue providing reliable and professional port services by serving wholeheartedly in supporting economic growth and maintaining the smooth running of the national supply chain through Ciwandan Port.
(ISL News Editorial/Public Relations) Pelindo Regional 2 Banten).
