BANTEN (ISL News - January 9, 2026) – Pelindo Regional 2 Banten has reaffirmed its commitment to providing excellent service to all port service users since the beginning of 2026 by strengthening operational readiness, improving service quality, and consistently implementing safety and security standards across its working areas.
This step was taken as part of an effort to maintain the smooth flow of logistics and other port activities, while also supporting sustainable regional and national economic growth.
Entering 2026, Pelindo Regional 2 Banten is ensuring that all port services run optimally, prioritizing the principles of reliability, efficiency, and service certainty. Infrastructure readiness, port facility support, and human resource professionalism are the main foundations for maintaining the trust of stakeholders, from service users and partners to the port's surrounding communities.
General Manager of Pelindo Regional 2 Banten, Benny Ariadi, stated that the commitment to excellent service is a value that continues to be maintained and strengthened in line with the dynamics of port operations.
"The beginning of 2026 is a momentum for us to ensure that all port services run smoothly, safely, and orderly. Pelindo Regional 2 Banten strives to be a reliable partner for our customers by providing responsive, wholehearted, professional, and customer-focused service," said Benny.
Furthermore, Pelindo Regional 2 Banten continues to promote service quality improvements through ongoing evaluation, strengthened internal coordination, and the implementation of operational procedures that prioritize safety and comfort. These efforts are expected to create an increasingly competitive port ecosystem while supporting the smooth flow of goods and services in Banten and the surrounding area.
As part of its service commitment, Pelindo Regional 2 Banten is fully committed to continuing to improve and innovate its services in line with the national port transformation.
"Excellent service isn't just about smooth operations, but also about building trust and long-term relationships with all stakeholders. We will continue to maintain this commitment as part of Pelindo Regional 2 Banten's responsibility," Benny concluded.
Thus, Pelindo Banten invites all service users and partners to continue collaborating in creating safe, reliable, and competitive port services by providing wholehearted service.
(ISL News Editorial Team/Pelindo Regional 2 Banten Public Relations).
